- Answers from the bimover AI for every bimover app and add-on
- Bugs and wishes go straight to bimover, with logs if you choose
- Remote sessions with support: you start, you end
- Connects only with an open ticket and your explicit consent
- Automatic updates, signed and notarised
Support app Beta
bimover
Help with every bimover app, in one place.
bimover is in beta. Selected offices work with it and tell our support what they notice.
What the Support app does
One place for every question about bimover.
Describe what you want to do, what you tried and what isn't working. If your office has a licence, the bimover AI answers right away and suggests a way forward. Nothing runs unless you approve it.
If it is a bug in the software, it goes to bimover by itself, with everything needed to fix it. The team fixes it, and the app gets an update. Wishes for new features take the same route.
A person steps in only when nothing else helps. If they need to see your screen, you start the remote session yourself, and it connects only with an open ticket and your consent. If the Support app itself won't run, write to support@bimover.ch.
- One place for all apps instead of emails back and forth
- Software bugs get fixed, not just worked around
- Whatever a bug in our software causes never costs anything
- Free, no subscription, no licence
Why it exists
- Anyone using a bimover app or add-on
- Offices whose IT allows remote access only with clear consent
- Anyone who'd rather have an answer now than wait for an email
Best fit for
Download
Free
The Support app is free. It is part of our support, not a licensed product.
Latest version
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Previous stable releases
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